Troubleshooting

How do I increase tuning accuracy in a noisy environment?
In this case, you will have to decrease the sensitivity of the microphone: Go to the control panel (in the instrument screen) and move the 1st slider to the...
Fri, 12 Feb, 2021 at 2:17 PM
What does the following alert mean : “Something went wrong while calibrating”?
Note: this entry only applies to Roadie 1. For information about Roadie 2 please refer to the Roadie 2 tutorial. This means that Roadie was not able to pe...
Fri, 12 Feb, 2021 at 2:17 PM
My Roadie is not switching on. What do I do?
1- Make sure that Roadie’s battery is charged. Plug Roadie to the charger and make sure the charging LED (next to the micro USB plug) is turning red. 2- I...
Fri, 12 Feb, 2021 at 2:17 PM
My Roadie is not switching off. What do I do?
It might occur rarely that Roadie gets stuck and its motor keeps rotating, or it simply would not switch off. In this case all it needs is a hard reset, as ...
Fri, 12 Feb, 2021 at 2:17 PM
How do I connect my mobile device to Roadie via Bluetooth?
First step is to make sure that bluetooth is turned on on your phone: Go to Settings -> Bluetooth -> On To connect Roadie to your app, you do no...
Fri, 12 Feb, 2021 at 2:17 PM
What does the following alert mean: “Please make sure Roadie is connected to the peg of the string you are plucking” ?
Note: this entry only applies to Roadie 1. For information about Roadie 2 please refer to the Roadie 2 tutorial. This means that Roadie was not capable of...
Fri, 12 Feb, 2021 at 2:17 PM
Why is Roadie’s motor not rotating my tuning pegs?
Roadie only supports instruments equipped with guitar machine heads. Roadie is not compatible with Bass Guitar, or any instrument equipped with wooden fri...
Fri, 12 Feb, 2021 at 2:17 PM
The Roadie Tuner app is not able to hear my instrument and/or the tuning process is taking too long. What do I do?
Note: this entry only applies to Roadie 1. or information about Roadie 2 please refer to the Roadie 2 tutorial. So, the tuning process seems quite slow, t...
Fri, 12 Feb, 2021 at 2:17 PM